Salesforce is a powerful CRM platform that gives you the visibility and efficiency you need to support and grow your business. Like any platform, however, it’s only as powerful as the users that leverage it. If you don’t have in-house expertise to administer and optimize your Salesforce platform, you may not be getting the maximum return on your investment.
LUXSupport Managed Services for Salesforce from Luxent provide comprehensive support to keep your Salesforce platform running smoothly, support your users, and help you gain measurable benefit from your system.
“Since becoming the Salesforce Administrator here at Aasonn, I chose to utilize Luxent’s Salesforce LUXSupport to help save me time and help streamline our Salesforce system. My dedicated admin is not only quick to respond, but extremely knowledgeable and just as easy to work with.” – Tonya Lee, Salesforce Administrator at Aasonn
User and security management
Customization of standard objects
Advanced Reports and Dashboards
End User Training
What you get
A designated Salesforce Administrator familiar with your organization and Salesforce platform setup
A supporting team made up of certified Salesforce Admins and Developers that understand your platform, your users, and how to efficiently solve Salesforce issues
Reduced Salesforce administration costs so that you can focus resources on your strategic business objectives and growth opportunities
A consultative approach that aims to empower your users through ongoing training and support
24/7 Access to an online portal and knowledgebase with tips and resources
Flexible contact options including phone, email, and an online portal
M-F access from 5 a.m. to 5 p.m. PT
Salesforce premier support w/ admin
Luxent’s LUXSupport Managed Services for SF
$60,000 to $100,000 Salary
25% of your license cost
Flexible plans to meet your level of needs
Dedicated resource that is familiar with your business to support about 75 users
Responsive phone support
Designated Certified Admin that is familiar with your business. Plus, for less then the cost of a full-time resource, you receive a team of resources including Certified administrators and Developers.
Highest cost option. Skill focus will only be on Administration, likely not also Developer and Consultant Certified
Variety of support resources that are unfamiliar with your business processes or users.
So much free time you wont know what to do with yourself