LUXSupport Managed Services for Salesforce

Salesforce is a powerful CRM platform that gives you the visibility and efficiency you need to support and grow your business. Like any platform, however, it’s only as powerful as the users that leverage it. If you don’t have in-house expertise to administer and optimize your Salesforce platform, you may not be getting the maximum return on your investment.

LUXSupport Managed Services for Salesforce from Luxent provide comprehensive support to keep your Salesforce platform running smoothly, support your users, and help you gain measurable benefit from your system.

“Since becoming the Salesforce Administrator here at Aasonn, I chose to utilize Luxent’s Salesforce LUXSupport to help save me time and help streamline our Salesforce system. My dedicated admin is not only quick to respond, but extremely knowledgeable and just as easy to work with.”
– Tonya Lee, Salesforce Administrator at Aasonn

What’s included

  • User and security management
  • Customization of standard objects
  • Advanced Reports and Dashboards
  • Business Analytics
  • Data Management
  • Process Improvements
  • End User Training

What you get

  • A designated Salesforce Administrator familiar with your organization and Salesforce platform setup
  • A supporting team made up of certified Salesforce Admins and Developers that understand your platform, your users, and how to efficiently solve Salesforce issues
  • Reduced Salesforce administration costs so that you can focus resources on your strategic business objectives and growth opportunities
  • A consultative approach that aims to empower your users through ongoing training and support
  • 24/7 Access to an online portal and knowledgebase with tips and resources
  • Flexible contact options including phone, email, and an online portal
  • M-F access from 5 a.m. to 5 p.m. PT
Full-Time EmployeeSalesforce premier support w/ adminLuxent’s LUXSupport Managed Services for SF
Annual Cost$60,000 to $100,000 Salary25% of your license costFlexible plans to meet your level of needs
ProsDedicated resource that is familiar with your business to support about 75 usersResponsive phone supportDesignated Certified Admin that is familiar with your business. Plus, for less then the cost of a full-time resource, you receive a team of resources including Certified administrators and Developers.
ConsHighest cost option. Skill focus will only be on Administration, likely not also Developer and Consultant CertifiedVariety of support resources that are unfamiliar with your business processes or users.So much free time you wont know what to do with yourself
salesforce managed services luxsupport

Reach Out

Are you a manufacturer ready for the cloud?
Click the link below to learn how Luxent can help bring your company to the next level.

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