LUXSupport Managed Services for NetSuite

NetSuite is the #1 Cloud ERP platform in the world. With all its power and capabilities, you need to ensure it’s performing the way your users—and customers—need. That’s where Luxent can make the difference in helping you maximize your NetSuite platform and see greater ROI from your technology investment.

LUXSupport Managed Services for NetSuite from Luxent provide comprehensive support to keep your NetSuite platform running smoothly, support your users, and help you gain measurable benefit from your system.

The Luxent difference is based on our belief that great services come from great relationships. To support that belief, every level of LUXSupport Managed Services for NetSuite comes with a designated account manager who knows you, your business, and your NetSuite setup. Learn more about our LUXSupport Managed Services for NetSuite packages below, including an option to completely customize your support experience.

“The Luxent team took ownership of getting our issues resolved. When an issue required in-depth analysis, Luxent conducted the necessary analysis and delivered a resolution so that the Peerless team could focus on the needs of the business.

Luxent’s consultants took responsibility for resolving issues from beginning to end, and they become an extension of our IT staff. Luxent provides us with services that are well beyond your normal product support.”

Ross Sivertsen, Director of Technology Services Peerless Mfg. Co.

What You Get:

  • A designated LUXSupport for NetSuite account manager familiar with your organization and NetSuite configuration
  • A supporting team made up of expert consultants with deep manufacturing, ERP, and cloud technology experience that understand your business and how to efficiently solve NetSuite ERP issues
  • Support of your entire NetSuite application
  • Reduced NetSuite administration costs so that you can focus resources on your strategic business objectives and growth opportunities
  • A consultative and collaborative approach that aims to empower your users through ongoing training and support
  • 24/7 access to an online support portal
  • Flexible contact options including phone, email, and the online portal
Small Business PackageGrowing Business PackageCustom Support Package
Accessibility3-4 hours during normal business hours1-2 hours during normal business hours24/7 Access
Authorized Users46Unlimited
Dedicated ResourcesDesignated Account ManagerDesignated Account ManagerDesignated Account Manager and NetSuite Technical Administrator
Unlimited Access to Online PortalXXX
User and Security ManagementXX
Data ManagementXX
Advanced Reports and DashboardsX
Business AnalyticsX
Customization of Standard ObjectsX
luxsupport managed services for netsuite

Reach Out

Are you a manufacturer ready for the cloud?
Click the link below to learn how Luxent can help bring your company to the next level.

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