In the February issue of XplorexIT magazine, Luxent CEO Vivian Keena sat down to discuss what it is that makes manufacturers and distributors successful when they move to cloud-based enterprise platforms like NetSuite ERP. The answer is to consider the whole picture.
In the case of technology, the whole picture is pretty crowded. You have a platform itself, the platforms it needs to work with (whether formally integrated or not), the people that use it every day to do their work, the partners that need information from it, etc. To make this a happy family cookout-level picture, however, you need to consider the team that will make your reality what you want it to be. That’s where the right partner comes into the mix.
“Meeting manufacturers’ needs requires a deep knowledge of the way their business works, how technology plays a key role, and where efficiencies can be found,” said Luxent CEO Vivian Keena. For Keena and the team at Luxent, it’s about providing a consulting experience as unique as the business. While bigger shops manage overhead with streamlined, one-size-fits-most implementation packages, Luxent’s foundation of innovation and creativity makes the difference in providing a positive experience and outcome: “Innovation is a way of life at Luxent. We only hire innovative thinkers who have experience with the manufacturing and distribution industry and want to think creatively to solve everyday challenges with better, smarter, faster technology solutions.”
If your business is considering a move to the cloud, an expansion of cloud technology, or just improving the cloud solutions you already have in place, here are three quick ways to assess whether a partner can effectively help you reach the next level:
- They specialize in your industry or field and can back it up with more than jargon; they have testimonials, case studies, and real experience helping businesses like yours.
- They listen to you talk about your business and your plans for growth and don’t try to fit you into their “proven service model” that doesn’t leave time or space for adapting to your business’ specific needs.
- They know what comes after an implementation and can see you through the hardest part of implementing a new solution: the change management your team experiences.