Highlights from Dreamforce 17

Dreamforce took place last week and, as always, it didn’t disappoint when it came to a big story, big ideas, and a big presence in San Francisco. Below are some highlights that got me excited about where Salesforce is going next. More ‘C’ in CRM We all use Salesforce to manage our key customer relationships…

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Written by Jackie Teravainen Jackie Teravainen

Hitting a Salesforce User Adoption Home Run

A modern day update for the old “You can lead a horse to water, but you can’t make him drink” proverb might be: “You can implement the best technology on the market, but you can’t make Jim in Operations like it”. As technology implementers, integrators, and (sometimes) disruptors, we see a lot of this axiom being…

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Written by Laura Monn Ginsburg Laura Monn Ginsburg

Total Plastics Inc. Salesforce Implementation and User Adoption Case Study

plastics manufacturing and distribution

Total Plastics Inc. Plastics Distribution and Fabrication www.totalplastics.com Luxent helped TPI implement Salesforce to meet its key business goals as well as successfully train users through a multi-mode, multi-step adoption strategy. “Choosing Salesforce was the easy part – we also needed a partner that understood our industry, our ERP, and how to make user adoption…

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Written by Laura Monn Ginsburg Laura Monn Ginsburg

Why it Might Be Time for a Salesforce Re-Implementation

While this post’s title may make you break out in hives a little, it’s true that objectively looking at your Salesforce system, your initial goals for it, and how it’s working today may lead you to the conclusion that it’s time for a Salesforce re-implementation. Stop me if this sounds too familiar: A few years ago,…

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Written by Andrew Bryant Andrew Bryant

How to Stop Procrastinating on Setting Salesforce Resolutions

salesforce-resolution-2017

After dropping my son off at a play-date last week, I called my dad and mentioned my to-do list included writing a Salesforce New Year’s Resolutions blog post. I admitted that I kept putting it off and letting it fall to the bottom of my to-do list and my dad asked, “So, is the first…

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Written by Karran Toffelmier Karran Toffelmier

Salesforce Event Recap: Midwest Dreamin’ 2016

Last week I had my first experience at a large-scale Salesforce event in Chicago at Midwest Dreamin’, a power-user event that involves training, roadmap sessions, and lots of time to network with Salesforce evangelists and experts. One thing I’ve quickly learned about Salesforce events is that it’s a very uplifting atmosphere as everyone was all…

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Written by Nyki Boone Nyki Boone

Salesforce Quick Tip: Relating a Single Contact to Multiple Accounts

Salesforce Related Contacts

With Salesforce’s Summer 16 Release, a new feature was introduced that is likely beneficial to your organization: Users can now natively relate a Contact record to multiple Accounts in Salesforce. This Salesforce quick tip post will teach you how to quickly enable and leverage this new functionality. This feature was requested nine years ago, and while many…

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Written by Andrew Bryant Andrew Bryant

iQ for Salesforce A Quick Look at iQ CPQ for Salesforce

Screen Shot 2016-06-03 at 10.20.56 AM

Written by Laura Monn Ginsburg Laura Monn Ginsburg

Customizing the Salesforce Community Cloud™

The Salesforce Community Cloud™ is an ideal solution for any organization looking to seamlessly integrate a portal for internal or external teams. An extension of the Salesforce® platform, it gives businesses the ability to implement and scale a Community for distinct user groups such as customers, employees, partners, etc. Although Salesforce provides standards Community templates…

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Written by Laura Monn Ginsburg Laura Monn Ginsburg

Webinar: Salesforce Community Success Story: ViON’s Customer Community

salesforce customer community case study

Written by Laura Monn Ginsburg Laura Monn Ginsburg

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