NetSuite Live Demo, May 2023

00:05hi everyone thanks for joining us for a ready set netsuite a netsuite demonstration and introduction to luxent my name is Laura Ginsburg I'm the marketing director here at luxent and excited to be joined by Vivian and Ben as we dig into this great conversation today a couple of housekeeping items up top we are recording today's session and we will make sure that you get a copy of that recording we'd also love to answer your questions feel free to put them into the Q a panel at any point during our presentation we'll get to as many as we can live on today's webinar and we'll be sure to follow up with you if we don't get to your question with that let's look at our brief agenda which is action-packed I'm going to give you a brief introduction to luxent and our team talk a little bit about the netsuite platform and it's uh excellent growth over these past few decades and how it is the right fit for many businesses including in specialized manufacturing Industries

01:09we'll get a demonstration of the netsuite platform talk about packaging and pricing and then go through some next steps before we wrap up with q a this is a one hour presentation and with that I'll hand it over to Vivian great thanks Laura Tyler um hi I'm Vivian Keena I'm the CEO and president of luxent um we were founded in 2009 this is our celebrating our 14th year um located in Southern California over in Aliso Viejo area and we're a netsuite solution partner so which primarily means we do everything from sell the licensing of netsuite to support and implement it um and and have the long-term relationship with the customer have a lot of experience on our team we have been doing we start with the Erp selection and we go all the way through through support we are also a certified Suite Cloud developer which means we're building applications on the app exchange for customers to kind of extend the solution out and

02:13we'll focus and I've always been focused um on the mid-market um starting startup companies anyone from manufacturing distribution service and software companies so netsuite is the fastest growing Erp um this number continues to grow every year 34 000 companies worldwide 6 000 logos in the last 12 months which continues to also grow very rapidly um and extending out to over 215 countries um the great thing about netsuite is it fits the emerging small startup company all the way to the large global company that is probably you know maybe coming off a legacy application um and is very well established so it's modulized so you can buy what you need when you need it and you can come combine the application to extend as far as you need to I love this line because it really tells the story of netsuite um netsuite has a large breath right and that that large 34 000 companies using the application is used across a number of Industries um

03:26and so the flexibility of the application is vast and I think that's super important because a lot of companies today are in a mixed mode right they're not just a manufacturer they're not just a distributor they're doing multiple things they're manufacturing and service they're doing Distributing in retail specifically when COVID happened a lot of companies had a flip on a dime and turn into another company right turn into something maybe sell direct so there's a lot of opportunity for us to do that with netsuite and the functionality was there within the application to do it very quickly ingleford I'm going to transfer this over um and I'll be back with you at the very end to tell you a little bit about the pricing which I think is interesting to companies but I'm going to transfer it over to Ben Katerberg and our chief solution architect hello everybody good morning and good afternoon depending on where you are all at uh as Vivian mentioned

04:28I'm Ben Katerberg our chief solution architect here at luxent uh I have been in Consulting for at least the last decade I've also worked directly for several clients including Global Footwear manufacturers so I've I've got quite a bit of experience in manufacturing as well as distribution and Retail um so I've I've got a lot of experience seeing how a lot of different companies operate and I look forward to kind of sharing some of that experience with you all today um just at a high level here I created just a process flow um I I don't want this to be a little overwhelming to anybody but I want to cover a lot of different topics here in this in this short demonstration so essentially what we're going to look at today is just a an orange juice company you can think of this as you know orange juice you can think of it as medical device manufacturing but they they all kind of will work generally the same based on the demonstration today so

05:44we're we're going to start in netsuite is I'm going to just start off with outputs for MRP right I'm assuming planning already executed and planning is making recommendations for me as the supply chain manager to push out um either work orders to build products in this case my orange juice or to my procurement manager for purchase orders to buy raw material uh I'll walk through the process of receiving component purchases we'll see some receipt inspections uh and the associated kind of quarantine options that can flow through netsuite so that in the case of orange juice right maybe I buy oranges from some suppliers and I have a inspection that I need to perform up front to make sure my oranges are not rotten before I move them towards my manufacturing process I'll walk through briefly our manufacturing and our work order build process combining um I think my ingredients are just four oranges that go into a manufacturing process with a little bit of sugar and a single 12 ounce bottle to make a bottled orange juice

07:12and then we will trigger in process inspections or completion inspections based on that orange juice that I manufacture and we'll run some tests on that finished product as well testing things like our pH level of the orange juice for instance and then I'll assuming we move it out of quarantine it's past inspection we'll ship it out the door to our customers uh we'll show some certificate of analysis that explains what Lots I sent to which customers and Associated uh test results versus anticipated um acceptable ranges and then we'll move on to customer billing so we're going to touch a lot of different things in this demo it'll move fairly quickly but hopefully this orange juice example will give us enough breadth that we could apply to really any manufacturer of raw materials through a manufacturing process and inspection all right with that I'm going to start sharing my screen

08:20I'm going to start with just a web browser so netsuite is 100 cloud-based what that means is anywhere I have access to the internet I can access my netsuite login so whether you're on a computer laptop you have a cell phone you have a tablet anywhere you have a web connection you can log into netsuite so I'm just navigating to my netsuite.com browser and I can log in so with my login there are security layers around um multi-factor authentication um and I can control um the level of password security and other things to make sure that nobody else can log into my netsuite instance without the proper controls in place so you'll see here on my screen I'm logged in on the upper right hand side you'll notice I'm logged in as Catherine glass and I'm logged in as an administrator role

09:43I'm just going to show you a couple Basics around some of the navigation a little bit about the roles a little bit about the reporting capabilities and then we'll jump into our scenario walk through so first off basic navigation in netsuite um you're gonna see here a menu bar up top I just hover over these and I have other menu options each one has its own kind of overview section that I could click on and it kind of gives me a different um what's called a a um a dashboard excuse me um so with the administrator roll I don't have a very pretty dashboard at all this is basically just anything and everything kind of thrown into one role right but if I were to log into let's say my controller role

10:46I'm going to have a very targeted dashboard specific to my role as a controller in the organization these dashboards come pre-configured in netsuite based on the particular vertical solution that you purchase in netsuite and the the point is that you buy this pre-packaged software that has a lot of the configuration already done for you so from that perspective we don't have to configure a controller role in this instance from scratch I'm simply tweaking the controller role that netsuite gives me based on my specific needs as a controller at my organization so right off the bat here you'll see I have a reminders portlet this reminders portlet essentially serves as workflow this is telling me as the controller I have five bills to approve I have 64 bills to pay any one of these I can click and it's going to take me to a data query to show me here are the specific bills that I need to go in and approve because netsuite is on the cloud

11:56it's browser functionality so at any point I can open up any of these links in a new tab or in a new window so I can work on multiple things at once and have multiple tabs open with different kind of work streams happening concurrently the other thing you'll see just from the basic navigation standpoint is I have a search bar here at the top this search bar is essentially the Google of netsuite I can type something in um as simple as a transaction number so I can do so 1812 if I know I have a specific sales order I need to look up it'll start popping up suggestions and once again with my browser functionality I could open it in a new tab and here's my sales order screen that I just searched for that specific sales order and I can go in and edit make changes review approved Etc on on here as well I could type something in like maybe habit I have a customer that I know

13:10it's called Abbott and it would help if I could Bell but that's also another point where I just type in Abbott I can see here's a customer here's a contact here's projects associated with Abbott I can take little shortcuts where I can just do cuss Abbott show me only customers or if I wasn't quite sure exactly how to spell Abbott I could do a b percent sign OT and I can find it that way with some wild cards as well so lots of different ways you can navigate though so Global search bar is one area where you can search for things you can also navigate through some of these drop down menus so I have a customer drop down lists and then I can see in my customer list customers prospects leads this is going to just take me to a list of all customers in this case and from here I can customize my view to add or remove different outputs for what I see in my customer view of my list I can add filters as

14:26well so if I have different categories of customers I can add a filter in this case I have a sales rep filter so I can look at customers based on certain sales reps um you'll also see some other kind of kpis that are pre-configured on these roles so right here in the middle of my screen of my controller role I have some sales kpis that are kind of highlighted up top and then I can see some of those kpis with some date comparisons of sales this month versus last last quarter or last month I can change these date ranges as well so at any time I want to set up my kpi and change some of the underlying data I just click on the setup and then I can change my range to say let's look at this month or this week three days ago this year so I can change the kpi date ranges at any point just with the click of a button here um a lot of these reports as

15:33well these are all essentially Dynamic data queries behind the scenes and I can on the Fly kind of change my comparative sales data query I can show bar charts graphs very customizable just as the end user um I have some Financial kpis in this case so I can see my net income as a percent of Revenue these are all just the out of the box kpis and we can tweak them uh depending on what your important kpis are at your organization um if I flip over to a let's try sales manager role I'm going to have very very different looking dashboards depending on my role so the kpis for my controller role may have been more financial related the kpis on my sales manager role may be more associated with quotas and opportunities and sales and a lot of transaction based type of queries you'll also see there's hyperlinks in any of these data queries and reports I can click on the hyperlinks and

16:56it's going to take me to the details that make up that specific value and I can drill all the way down into individual transactions so I can do this from Financial reports I can do this from transaction reports and I can see here the value of this customer sales came from these two cash sales on this particular day I'm going to jump back into my administrator role and I'm just going to run through a couple of the reports that come here right out of the box in netsuite but that being said any one of these reports can be slightly tweaked and customized very easily and I can also build my own specific reports as I go along here so maybe to start out on the financial side I want to look at an income statement report and let's also look at my balance sheet and I could even do a comparative balance sheet so here is my income statement I have other elements that I could pivot with so for instance I have this class segment in netsuite where I can pivot my class segments on my income statement

18:27and now you can see here my sales is no longer just that single amount I can see the total sales amount here but now I can see my sales by product classification so I did a complete pivot of my financial statement here based on a product classification if I am multi-subsidiary I can filter that context to show me only us-based or I can see the entire Consolidated organization in in the financial statement there so I can filter uh here or I could even pivot and show my all subsidiaries but have subsidiaries show as a uh column rather than just a filter so in this case I've got revenue for Canada Revenue for the UK revenue for the United States and then total revenue on the balance sheet very similar kind of functionality here this case this is a comparative balance sheet but I can also do pivots to show me let's let's take the instance of location I can do a location pivot on my balance sheet

19:44and then when I refresh what I'm going to see is I may see asset values and here's the value of my assets depending on the location um that that I have split out on my columns so I've got to look location for Boston I've got a location for blastomatic which might be maybe vendor managed inventory uh and I can see here the value of any one of my balance sheet accounts in this case I was interested in inventory so what is my inventory balance sheet across my location here I also have a lot of great sales reports so I can do sales by customer sales by items sales by sales rep I also have some forecasting reports so if I want to establish quotas I can run forecasts against those quotas I also have insight into pipeline analysis so if I am using netsuite as my CRM I can look at the pipeline of sales with quotes or opportunities that

20:58I'm targeting specific customers for just to give you a little preview here here is a report sales by customer summary you'll see I have a lot of other kind of menu options on once I run my report I can easily export this to excel I click this button and then it I have an Excel attachment click this button I can have it exported as a PDF this one is a CSV this one is a word I can email and print I can set this up to run on a schedule even so I could run this at a schedule here it's telling me Oh you don't want to run it on this time this is peak hours and I can set it run more than once and email me sales by customer weekly or bi-weekly and Repeat based on a schedule and then I can customize my message and who I'm sending it to then the other simple things you can do with your reports

22:08there's a simple little bar chart I just click on the graph and I can see here here's my sales by customer and here's a bar chart representation showing me Abbott is my highest grossing sales customer followed by Dover uh and then obviously I have other sort of operations reports around um inventory for instance I could look up my inventory valuation or my current inventory snapshot or perhaps an inventory back order report um so once again it's full kind of drill down capabilities here so I could see my subsidiary context but then maybe I just want to look on San Francisco location show me my back order report for San Francisco and then it's going to show me by item where I have demand that I that is back ordered at the moment that I can't fulfill and showing me even down to the transaction level right and I can go navigate to the transaction at the lowest level drop down all right um so I I think

23:27that's a bit about reporting this isn't a full reporting capabilities obviously if you guys have more questions you want to see more details around the reporting metrics and how to customize the reports and create your own we certainly can schedule any follow-ups there I'm going to move into my scenario layout on the scenario we discussed around um fresh squeezed orange juice so I've set up a couple items in netsuite one of them is called orange juice 12 ounce bottle this is an assembly item in netsuite and within my assembly item I have my recipe which is designated as this revision right so here's my recipe for orange juice um the 12 ounce bottle in my San Francisco location just gonna pop that up so you can see that real quick this is revision based so theoretically I can have a REV one rev2 rev3 I can have different revisions based on locations or just a master default for everywhere globally the makeup of my bill of material revision is I have four oranges I have a tenth a pound of sugar and a single 12 ounce plastic bottle and

24:57that's going in to make just a single bottle of orange juice now when I'm making orange juice this is most likely going to be more of a batch manufacturing process so I have my orange juice assembly configured so that I'm actually Manufacturing in batches in my San Francisco location So within San Francisco for my planning I have it set to build rather than purchase at any time I could flip it back to purchase if I have that make versus buy decision but here I have my fixed lot size determined of 60.

25:37so I'm making 60 bottles of orange 60 bottles of orange juice at a time in a batch and that's essentially the the scenario layout that I want to run through with you all um so our starting point is going to be our MRP output so I'm just going to navigate to show you what our MRP output looks like I created a supply plan definition for my orange juice supply and this is my planning workbench I can see here I kept it simple so I have my orange juice bottle finished good I have my oranges and I have my sugar if I open this up I can see the dependent demand so I've configured this scenario to have sugar and oranges as dependent Demand on my finished orange juice bottle the one thing you'll see that is not in this planning workbench is my bottle my plastic bottle in this case I set up my plastic bottle as just a regular stocking item so I want to maintain certain stocking levels at all times of my plastic bottle but then I have my sugar and my oranges as the dependent demand so I set up a sales order for a customer order I also set up a demand plan a weekly demand plan for my batches of orange juice

27:13and then I ran my Supply plan and this is the output the first thing you'll see here is there are two actions if I click on my actions it's telling me that I need to consider releasing a planned purchase order for my oranges my raw material and as well as releasing my planned work order for 60 12 ounce bottles of orange juice if at any time I wanted to see kind of the makeup of supply versus demand and what decisions went into it these are also hyperlinks so if I wanted to focus on orange juice here if I click on my Supply number for orange juice I can see here there's two planned Po's and they're a couple weeks apart I could click on my demand and say what's driving the demand for orange juice in this case there's some planned work orders out there right because this is dependent Demand on the demand for orange juice so what I'm going to do here is I'm going to click on my actions

28:22I'm going to mark them all so my planned po in my planned work order I'm going to perform my actions this is going to be kind of that day-to-day role for my planner is reviewing the planning output validating that it's accurate and then I push it out of the workbench into my supply chain manager right so as the supply chain manager what they're going to see from the planning workbench is a reminder so they have this reminder that operates like workflow I'll have an assemblies to order has a supply chain manager and then perhaps my procurement manager has an items to order reminder so my supply chain manager is going to go in and see I have six assemblies to order this is kind of a mass create work order screen and I have different sub tabs based on the method for planning when I run MRP it's going to be under planned orders but if I have specific stocking levels

29:31it's going to be under the reorder Point items so depending on how I planned I'm going to have access to see all of it on these different tabs and it just shows me by planning method where it's coming from and then all I have to do is check the box and submit you'll also notice here it's recommending that I make 60 bottles I have 12 back ordered and it's because of my batch size right I only have 12 that I need to make right now but I make them in batches of 60.

30:09and that's configurable you don't have to do batch sizing but very common in food and beverage so I'm going to go ahead and submit here my mass crate work orders and then the other thing I'm going to do I am going to open up my home dashboard in a new tab I'm going to go to my items to order then I'm going to perform the procurement function so if you recall in our example I needed to create the work order for orange juice but I was short oranges I didn't have enough oranges so now in my procurement workbench looks very similar to that other supply chain managers um screen here I have the different planning methods and these are the sources of raw material that I need to purchase based on the planning method so under planned orders that's MRP I can see my recommendation to buy 250 oranges from my preferred vendor here and my preferred vendor and pricing automatically comes in and I can submit this and

31:26it's going to go into a batch processing screen and create my purchase orders for me so theoretically I could check all the boxes and submit and it's going to create one purchase order per vendor so if I was buying multiple things from the same vendor it's combining them all into the same po up to the number of item line items that I allow it to which is some other backend configuration so I'm coming back to my maths create work order screen I'm going to hit my refresh here just to validate um so it's all set it it says complete and I can see all the work orders that it created in this case it just created my single work order I needed for my 12 ounce bottles of orange juice in my batch size of 60.

32:19hit my refresh here on my purchase order Mass create screen and here I can see it successfully created my purchase order for my vendor so you'll notice here on my purchase order as well I'm buying 250 oranges but I have the oranges configured to purchase in a different purchasing unit so in this case it's a case of 50. I'm buying five cases of two of 50 for a total of 250 oranges so my purchase order has been created I may have a configuration where it automatically emailed my vendor the purchase order I can do that in batch I can send it to multiple contacts potentially but I have the ability to email the the vendor here's my order this is what I need from you and then what I want to show next is I've got this configured here for a receipt inspection so let's say the oranges um the five cases of 50 showed up to my warehouse dock and I'm receiving them so I'm receiving them directly in the netsuite GUI here on my computer but their ease scan barcode functionality in a WMS that netsuite has where you could do this on a handheld as well so I am going into the inventory detail I'm saying I'm receiving all five cases of 50.

33:59and this is where I'm defining my locks in this case so I Define oranges as a locked controlled item and so I'm specifying by quantity how many Lots did I receive here so let's just say I received all five and I have an expiration for oranges and maybe they're good through the end of the month and my Lot number is one two three when I'm receiving those oranges I do have the ability to receive in a different status um this would be like a quarantine status so if I know my oranges always get quarantined because they need to go through an inspection I may receive them potentially in a quarantine status otherwise I can have automation drive this status of quarantine so in this case just for the sake of demonstration I'm going to receive them into quarantine status and I will save my item receipt so a couple things that are going to happen here um in the background in netsuite upon saving the item receipt I do have my first GL impact for the finance folks on the call um

35:21this is where I'm hitting my raw material inventory asset account and then my accrued liabilities reconciliation account right the whole three-way match process between my purchase order receipt and then eventually my vendor bill right but the other impact here is obviously the material impact if I just received five cases of oranges I'm gonna just pull up my oranges inventory item just for the sake of demonstration I'm going to go into my inventory detail and I can see here I have inventory number one two three that was my Lot number in a status of quarantine 250 on hand but I received them into quarantine so theoretically they are not available to use on my work order so if I come back to my work order I'm just going to hard refresh my browser here to show you so my work order when it's in a released status it'll auto connect raw material inventory to it based on a pre-configured um allocation strategy

36:33I'll see here it still shows the 240 oranges as back ordered on my work order and that's because they're not considered available one note two is Supply allocation this is a hyperlink so on my work order I can click this hyperlink on sugar for instance there's a six there and this is where I can see where that sugar for this work order is coming from and I can see it's in inventory right I already own it it's in San Francisco and it's allocated that inventory to this order same thing with my 12 ounce bottle already have 60 that were ready to go theoretically I have 540 available but I can see where it's coming from it's coming from inventory these allocation strategies can be configured to look at Future inventory meaning I might have a purchase order that's on the boat expected to receive next week I have visibility from that hyperlink from the source of demand or the source of Supply to Look Backwards or forwards of the supply chain um so the last thing we saw was I received some oranges into quarantine

37:49I'm actually going to pop open my data collection tablet from the quality perspective and here's my my cue as a quality engineer I can pick from the queue I can also have a quality manager who assigns from the queue all right but maybe I'm a small enough organization where I just have one quality person and they're just picking from the queue sorted by age right now so I can see this one's three minutes old here's some oranges it was from this PO from this receipt to pending so I'm going to open up my inspection and I can see here my inspection is just a visual so here's Lot number one two three of my orange that I received and I'm going to do a visual inspection I have a little question mark here because I can configure um a instruction so maybe I can say use this tool to perform this test or provide more instruction to that quality engineer and then the validation is like a true or false right so in this case

38:54it's a visual inspection check it if it's acceptable and then upload a photo in this case and I'm going to record my results and then it should obviously pass because I checked it as a Boolean yes this should pass a visual inspection all right and then it drops off in my queue and I would move on to the next one as the quality manager um so I may also have a process for Quality where once something passes I want to move it back out of um my quarantine status so I can have that set up with a workflow to automate that or I can use um a control in place to make sure a user is doing it and I can see which user moved it back to um good inventory from quality in this case I'm going to show you the manual process here so my previous status was quarantined my new status is going to be good and I'm looking for my oranges so all 250 passed my inspection so

40:16I'm moving all 250 of this specific locked back into good standing so now my manufacturing team should have visibility to this work order now that I have enough raw material so previously none were committed I refreshed my work order I can see here all 240 were committed to this work order I have everything I need to build this work order so depending on the complexity of your organization um I'm just showing a simple one-step assembly build which would typically be done perhaps as like a back flush process but in netsuite you do have the capability of configuring detailed um routing steps so maybe Step One is a mashing process step two is a blending process and you can define specific work centers um as well as number of Labor resources number of Machinery resources to really bring in the cost of your production for material labor and overhead into the cost of the product you're manufacturing as

41:41well as leveraging those detailed times to get you towards more of a production scheduling model so on my work order assembly build here I was just saying which lots that I picked for this particular build which a lot of oranges which lot of sugar and my quantity to build right now is 60 bottles and then I'm going to give it a lot number an expiration of the finished bottle of orange juice I will admit many of our clients who are making things like orange juice they may have a separate sort of bottling process and labeling process so they may have potentially a sub-assembly layer that comes between making kind of the the batch of orange juice and then bottling it because they may have different sizes of bottles um and and labeling requirements so that may potentially be another layer of work order here but I'm just doing this for Simplicity so I Define my Lot number on my assembly build of what I just built

42:50and then I save my assembly build so once again there is going to be a GL impact here there is material implications as well as financial implications these materials were all configured to post to the same um raw material inventory account um perhaps you have a different assembled finished goods material account for your finished good so that you'll see here's the sum of my raw materials and here is um the the some of my raw materials adding up to my finished good value this is also where you would see here on my completion if this was more of a um two-step manufacturing process I would have a whip posting to issue materials and then I would have a completion step where I'm completing different steps of my routing and adding other costs like machinery and labor and other costs other than just material all right so I just built my assembly and I put it in good I didn't want to necessarily um show you a second um inventory status move I put it in good but it still did trigger a um Quality check so I have a different quality check that I want to do for my finished good so back to my quality Tablet here

44:23this is the newest one it's the orange juice 12 ounce bottle work order from this assembly that I built so once again here I have the same inspection that was just a visual inspection like visually is it the color okay does it look okay and I can post a photo as well and I'm going to record that result but now I have a second inspection that I I linked to my finished good assembly and what that is is a pH test so here's my Lot number one one one one I made 60 bottles of it I inspect one sample and I had zero defects and my pH value was if I do like 3.1 I can see it's still yellow if I do 3.5 it kind of turns green it's giving me a preview of what is acceptable but I also could click on the little question mark um and say my pH test validation it's got to be minimum 3.3 pH maximum 4.2 so I can see with that acceptable range is there as well as I'm testing it all right so I recorded the results of both inspections

45:42and then I finished my inspection all right so in that case it's all good my quality team may move the inventory back into good usable inventory that I could ship out to a customer so in this case I'm just going to pull up my sales order that I already created here so my sales order for Sports and Outdoor Academy they are looking to buy one case of 12. as soon as I completed that work order in the inventory was moved in a status of good that inventory Auto committed to my sales order so as soon as it's complete and it's in good status now I have visibility to it in the warehouse to be able to ship this customer's order out the door so I can see here I have an order quantity of one I have my allocated supply of one and it's fully committed to this order all right so my warehouse if you want to see more detailed Warehouse functionality I can show you the full kind of pick picking ticket process we can print pick tickets we can print packing slips but in this case I'm just gonna take a little bit of a shortcut here I'm configuring the inventory detail of what I'm shipping out I'm saying this specific Lot number I'm taking out of inventory to send to my customer and this quantity of that lot number I did get a little warning saying

47:14it's close to expiration those notifications can be set up depending on any sort of expiration requirements you all have I also have visibility to expiration on my home dashboard um I can pull that up real quick just to share um there is part of that workflow these reminders I have here's three lots that are nearing expiration you know I click into that and it shows me got four materials here's the lot number this is where they are um and then this is how many are out there 60.

47:56all right so I created a fulfillment it's in a picked status I theoretically could move it all the way forward picked packed and then shipped out the door so I moved it to packed moved it to shipped once again if you all want to be able to see the details of the pick tickets the packing slips um netsuite also has um pre-built Integrations with UPS FedEx for packing stations and uh shipping labels and shopping rates I can show you that once my fulfillment gets to a shipped status that's the point where I have my GL impact so no longer in inventory now it becomes my cost of goods so there's my financial posting to cost of goods um as soon as I shipped it out the door obviously material implications so now I have less bottles of orange juice um in stock I used one case out of the five cases that I just built so

49:00I'll have less inventory on my inventory reports the other thing that this should have done as soon as I shipped it out the door is I configured a um certificate of analysis to generate based on what I just shipped out the door so it's in my netsuite file cabinet this is cloud storage here I've got it configured to have the Fulfillment document number reference here so here's my item fulfillment 1528. you can pop that open and here is the certificate of analysis and you're gonna have one page per Lot number in this case I just sent one lot but if I sent three different lots of orange juice to this customer they'd have this certificate of analysis page three times for each lot and on here I can see here's the item here's the customer here's the date time stamp here's the sales order reference the Fulfillment the lot number the quantity and then the specific field I configured to show up on here which was the pH test and I can see my value was 3.5 and the criteria the acceptable pH ranges are between 3.3 and 4.2 and I could print this out I could send it to my customer I could attach it to my sales order I have that Internal Documentation now to share and backup right if a customer comes back and says hey this doesn't look right I can go back and look at my test and say we tested it

50:33this is the value perhaps we need to make a change to our Quality Inspection test and maybe increase the sampling requirements or something like that and then the last thing I'm going to show you here as we're getting towards the end is our lot traceability so what we just saw was kind of this orange juice scenario that took some raw materials and went all the way through manufacturing and shipment and so what I want to do is I want to show you some of the reporting so here's my orange juice bottle and here's my Lot number and what you're going to be able to see with this lock Trace is one you're going to be able to see the fulfillments so in this case I'm looking up a finished good I can see the fulfillments so which customers on which orders and fulfillments it went out to on what days so I'll be able to see kind of that that finished good outlay I can see the quality data in the inspection results from there

51:45I'll be able to see production so what happened during the manufacturing process and drill back into the components in the specific lots of components so if I knew I had a bad Orange from my supplier I could start with the orange and move forward to see all the work orders and where it was sent out as a finished product to or backwards starting with the orange juice bottle and see what all components went into it to do that full forward or backward traceability right so here's my report here's my fulfillments in this case the item the lot number expiration sales order fulfillment the quantity ship date customer where it went to I can see all that fulfillment data quality data I can drill in to see the specific inspections and results on my quality data so when this work order was completed with this assembly build here were the results of the quality tests I can go back to production I can expand my node for my orange juice bottle to see in production what components went into it

52:58and then what were the associated lots of the orange juice and then or the specific oranges and sugar that went into this orange juice bottle right and all of these are hyperlinks I can go backwards forwards I can trace just the oranges now that full lot traceability here all right um so that is all for the quick demonstration I know it went very fast we saw a lot of different things um feel free to reach out if you want to see more details of any of those interworkings of those processes or just see how your processes might look in netsuite um the last thing I want to share here quickly is netsuite is modular um it's kind of a plug-and-play system where you can plug in a demand planning module which we saw here there's some other areas of netsuite like fixed assets that we didn't necessarily get into but it's very feature Rich

53:55there's a lot of features and functionality we can get into heavier manufacturing with detailed Whip and routings we can get into costing um I I know the accountants in the room and Manufacturing environments they may have standard costing so we can we can support all of that incentive compensation for sales reps who might get commission based on what they sell so there's a lot of different features in netsuite that are out there to support essentially any requirement you guys have and if those specific modules don't even support what you need we have an app Exchange in netsuite with a lot of third-party apps that are pre-built and ready to plug in all right and with that I'll pass it over to Vivian for the close thanks Ben um that was amazing that was a great uh demo complete a lot of information packed in there so um good job um I just wanted to quickly I know everybody has some kind of thoughts on the pricing and excited to see what that pricing looks like we can go to the next slide um so people who why should you buy netsuite and when should you buy right so

55:18there's tons of customers that come to us at different levels um some coming off of QuickBooks or Excel and and not wanting to grow their Workforce but wanting to grow through Automation and but have the need for either bringing in more people or bringing in Automation and a lot of times bringing in a system like netsuite it brought in carefully for a startup company works and allows you to grow and be ready to scale when those opportunities come your way companies that have inventory and supply chain needs warehouse warehouse needs those are companies that start to look for an Erp because their accounting system often doesn't handle the inventory management very well um like I said companies on the Legacy side we just brought over a couple companies from very large Legacy systems and were able to bring them over to netsuite and handle all of their manufacturing needs and all of their quality needs just companies that are in a growth mode we you know

56:17we've seen companies where they don't have an Erp in place and they they get the opportunity to go work with a Walmart or a Target and they can't scale fast enough to to take on those opportunities so you know being ready um to scale is really important and having the right infrastructure in place and then just expanding internationally um you know like you I saw at the beginning netsuite is available in 215 countries and probably expanding more as we as we speak so you know just very very much able to meet those International needs um so the pricing starts at 99 a user um and that is before discounting um and then there's there's starter packs right so netsuite is really trying hard to be there for the company that's emerging that's starting that smaller company um and and helping you with the starter pack of somebody that's 10 users or less um

57:18and then kind of going into some standard packaging for companies that are going to be under 30 users for quite some time and then for the larger companies over the 30 users so you know we work um you go to the next slide as a solution partner we work hard on your behalf so netsuite has different types of Partners right there's an alliance partner and they primarily handle services for companies um they often work with netsuite direct and they kind of extend out and handle the services piece um the direct team obviously is another option for you through netsuite direct and then there's there's companies like us and there's not very many of us but the companies that have really can do it all we can handle the licensing we can handle the implementation and we can handle the support so why go to a a solution partner versus go to netsuite direct or go to um well I think your other option would be not to be direct and

58:18it's really to have somebody working on your behalf in that negotiation somebody who's negotiating for you who knows the negotiation power we can have who can who can protect you on your contract and your renewals who who has the industry expertise that is ensuring that you're only getting the software you need when you need it and really working with you long term so you know we're accountable so we are selling you the solution and then ensuring you get implemented effectively and then your partner for long term so we're not going to sell you something that you're not going to be using very very soon because we can buy that when we need it and we're going to slowly grow with you because that's that's where we that's our investment we want to grow with our customers um so we're looking for the long-term partnership so I think working with a solution partner is really really giving you that edge that many companies that I believe all companies need um in looking at a Erp solution um with that

59:22I'm going to say thank you I know we are right at time um exactly on time um Ben thank you so much for um that great complete demo and please don't hesitate to reach out to us if you have any additional questions um or would like a private demo for your specific company foreign