Picarro Built NetSuite Around Real-World Operations

Picarro migrated ERP and CRM to NetSuite ERP in 2015 with a clear goal: streamline operations onto one cloud-based platform.

With an international sales team and unique business requirements, leadership needed targeted customizations before NetSuite would fully match their day-to-day processes.

Picarro selected us based on responsiveness, proactive communication, NetSuite expertise, and a proven track record with similar challenges.

Together, the teams enhanced Quote-to-Cash using scripted discount functionality and Advanced PDF, combining technical implementation with practical business workflow design.

The project delivered immediate usability gains and gave internal teams confidence to continue building additional NetSuite solutions independently.

Picarro identified follow-on opportunities, including international shipping documentation improvements and additional operational automations.

In Amy Warr's words: "It's been exciting to think about other ways we can empower our employees with small but substantive changes to the system - it really makes our investment worthwhile."