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NetSuite Pricing Guide

Everything you need to know about Oracle NetSuite Pricing

Table of Contents

NetSuite Pricing Model

Oracle NetSuite is the #1 cloud based, software as a service (SaaS) ERP. What does this mean as it relates to Oracle NetSuite pricing? Traditional on-premise ERP systems require large upfront costs including servers, server infrastructure (routers, backup power, cooling systems, etc.), and perpetual license costs (ERP, server operating system, database, backup, etc.). In addition to large upfront costs, there are ongoing costs for annual maintenance fees and administrative costs to administer server software and hardware. 

SaaS applications such as Oracle NetSuite ERP eliminate the need for servers and server infrastructure. Software licensing and maintenance are bundled into an annual subscription fee. As a result upfront and on-going costs are much lower than traditional on-premise ERP systems. SaaS applications also provide for a more flexible model that can scale with your business needs.

NetSuite Pricing Guide On-premise versus SaaS

How is NetSuite Priced?

NetSuite Pricing is determined by several factors such as the size of your company, industry (to determine functionality required), number of users, and transaction volume.

NetSuite Pricing is comprised of four components:

  1. Base Package or SuiteSuccess Edition
  2. User Licenses
  3. Optional Add-on Modules
  4. Service Tier Upgrade – optional or based on transaction volume
NetSuite Pricing Guide - NetSuite Pricing Model
NetSuite Pricing Guide - NetSuite Pricing Components

Buying Tips

  1. Only buy what you need when you need it – not “nice to haves”.
  2. Work with a partner who understands your industry.
  3. Don’t buy more users than you need. During implementation you don’t need a lot of users. You can add more users at any time.
  4. Leverage limited access licenses where you can.
  5. NetSuite isn’t good at ALL things so work with a partner you can TRUST and is experienced in both NetSuite and 3rd party solutions.

NetSuite Packages

Base Packages

NetSuite ERP

  • General Ledger
  • Accounts Payable
  • Accounts Receivable
  • Purchasing
  • Inventory Management
  • Order Entry
  • Expense Reporting
  • Advanced Shipping

NetSuite CRM

  • Sales Force Automation
  • Marketing Automation
  • Customer Service/Support

NetSuite Editions

The NetSuite Edition is determined by the company size and functionality required. NetSuite editions are also bundled as SuiteSuccess Editions by company size and industry. Each SuiteSuccess edition includes NetSuite Core ERP and NetSuite CRM plus modules by industry.

Financials First – Fast growing companies needed a foundational financial management system that can scale with business growth. Financials first is available in 2 Editions:

  1. Standard Edition – up to 30 users
  2. Premium Edition – no user limit

Starter Edition – Small, growing companies up to 10 user licenses.

Financials first

  • NetSuite ERP
  • NetSuite CRM
  • NetSuite Subsidiary Management
  • Financial Management Cloud Service
  • Advanced Electronic Bank Payments Cloud Service
  • Customer, Vendor and Partner Center logins
  • 5 Employee Self-Service Users
  • Fixed Asset Management Cloud Service*
  • Advanced Electronic Bank Payments Cloud Service*

*Included with Financials First Premium

Starter Edition

  • NetSuite ERP
  • NetSuite CRM
  • Includes 5 General Access
  • User Licenses
  • NetSuite Advanced
  • Electronic Bank Payments
  • Cloud Service
  • Customer, Vendor and Partner Center logins

SuiteSuccess Industry Editions

NetSuite SuiteSuccess editions provide industry industry specific solutions Preconfigured solutions incorporate best practices, proven workflows and predefined function roles complete with relevant dashboards, KPIs and reports. SuiteSuccess industry specific solutions are available in Standard and Premium Editions.

  1. Standard Edition – for mid-market companies with up to 30 user licenses or have two or more legal entities requiring consolidated financial reporting.
  2. Premium Edition – for mid-market to large companies requiring more than 30 user licenses.

Manufacturing

  • NetSuite Core ERP
  • NetSuite CRM
  • Demand Planning
  • Inventory Management
  • Work Orders & Assemblies
  • Advanced Electronic Bank Payments
  • Financial Management*
  • Fixed Asset Management*
  • WIP & Routings*
  • Procurement Cloud*

Wholesale Distribution

  • NetSuite Core ERP
  • NetSuite CRM
  • Inventory Management
  • Advanced Electronic Bank Payments
  • Demand Planning*
  • Procurement Cloud*

Food & Beverage

  • NetSuite Core ERP
  • NetSuite CRM
  • Inventory Management
  • Work Orders & Assemblies
  • Advanced Electronic Bank Payments
  • Financial Management*
  • Quality Management*
  • Demand Planning*
  • WIP & Routings*
  • Procurement Cloud*

Health & Beauty

  • NetSuite Core ERP
  • NetSuite CRM
  • Inventory Management
  • Work Orders & Assemblies
  • Advanced Electronic Bank Payments
  • Financial Management
  • Demand Planning*

Apparel, Footware & Accessories

  • NetSuite Core ERP
  • NetSuite CRM
  • Inventory Management
  • Grid Order Management
  • Work Orders & Assemblies
  • Advanced Electronic Bank Payments
  • Financial Management
  • Demand Planning*

Campus Stores

  • NetSuite Core ERP
  • NetSuite CRM
  • Inventory Management
  • Advanced Electronic Bank Payments
  • Point of Sale Cloud Service
  • SuiteCommerce Cloud Service
  • SuiteCommerce Advanced
  • Procurement Cloud*

Retail

  • NetSuite Core ERP
  • NetSuite CRM
  • Inventory Management
  • Electronic Bank Payments
  • Financial Management*

Services

  • NetSuite Core ERP
  • NetSuite CRM
  • Financial Management
  • Electronic Bank Payments
  •  SuiteProjects
  • Revenue Management

Software

  • NetSuite Core ERP
  • NetSuite CRM
  • Financial Management
  • Electronic Bank Payments
  • Revenue Management
  • Fixed Asset Management*

*Included with Premium Edition

NetSuite User Licenses

In addition to the NetSuite edition, a license is required for each user that must access NetSuite. NetSuite uses a named user licensing model, meaning that a user license is required for each individual named user. It is not based on concurrent user connections. NetSuite offers 3 types of user licenses:

  1. General Access User License – required for users who need regular access to NetSuite functionality. Users in roles such as finance, accounting, operations, sales, and customer service.
  2. Employee Self–Serve License – can be used for users who only require limited access to NetSuite for such functions as entering time and expenses on projects, submitting PTO, and purchase requisitions.
  3. WMS Limited Access User License – has access to the SCM Mobile platform which includes access to WMS, Ship Central and Smart Count. Access is restricted to related transactions such as Receiving & Putaway, Returns, Order Release Picking, Packing and Shipping, Bin and Inventory Transfers, Bin Replenishment, Cycle Count and Picking and Build Assembly.

NetSuite Service Tiers

In addition to the NetSuite Edition, NetSuite has 4 different levels of service tiers based on number of users, file storage usage, and monthly transaction volume. All NetSuite editions include the Standard service tier. Only larger companies with high number of users, file storage requirements, and transaction volume will require a higher service tier.
Standard
Premium
Enterprise
Ultimate
Max Users
100
1,000
2,000
4,000
File Storage
100 GB
1 TB
2 TB
4 TB
Monthly Transaction Lines*
200,000
2,000,000
10,000,000
50,000,000
Max SuiteCloud Plus Licenses^
1
3
6
12
Included Sandbox
None
1 included
1 included
1 included
Upgrade Timeframe
Assigned
Selectable
Selectable
Selectable

*Total transaction lines per month across all transaction types, averaged over the most recent six months.
^SuiteCloud Plus Licenses can be purchased to increase the number of concurrent web services operations that can be performed.

NetSuite Add-on Modules

NetSuite offers optional add-on modules to provide advanced functionality to meet specific business requirements. These optional modules can be licensed separately or in “Industry Suite” bundles. This allows you to pay for only the functionality that you need. Most modules are priced monthly based on the module and your SuiteSuccess edition.

NetSuite Financial Management

  • Advanced Financials
  • SuiteBilling
  • Revenue Management
  • AP Automation
  • Bill Capture
  • Planning & Budgeting
  • Account Reconciliation
  • Multi-book Accounting
  • OneWorld Global Business Management
  • Dunning Letters
  • Fixed Assets Management
  • Electronic Bank Payments

Customer Relationship Management

  • NetSuite CRM
  • Contract Renewals
  • Incentive Compensation
  • CPQ

NetSuite Inventory & Order Management

  • Advanced Inventory Management
  • Smart Count
  • Advanced Order Management
  • Grid Order Management

Supply Chain Management

  • NetSuite Procurement
  • Warehouse Management System
  • Ship Central
  • Demand Planning
  • Quality Management
  • Work in Process (WIP) and Routings
  • Work Orders and Assemblies
  • Advanced Manufacturing

Business Intelligence

  • Analytics Warehouse

NetSuite Commerce

  • SuiteCommerce
  • SuiteCommerce Advanced
  • SuiteCommerce Instore
  • SuiteCommerce MyAccount
  • NetSuite Connector

Human Resources

  • Payroll
  • SuitePeople HR
  • SuitePeople Performance Management
  • SuitePeople Workforce Management

Professional Services Automation

  • SuiteProjects
  • Project Management
  • OpenAir

Choosing The Right NetSuite Modules

Companies are increasingly choosing NetSuite to tackle challenges in financial management and accounting, encompassing general ledger, accounts payable (AP), accounts receivable (AR), and cash management. NetSuite includes these foundational financial capabilities, eliminating the need for additional modules for many companies.

For those seeking added functionality to address specific industry requirements, NetSuite offers industry-specific solutions with industry SuiteSuccess editions. These solutions consist of modules packaged for the requirements of vertical markets.

Regardless of where you choose to start, the option to incorporate additional modules to meet evolving business challenges is always available. Engaging with the right NetSuite Solution Provider is key to ensuring you select the right modules for your NetSuite solution. Collaborating with a partner like Luxent, allows a thorough understanding of your business needs and pain points, facilitating the creation of a tailored solution perfectly aligned with your business objectives.

NetSuite Implementation Costs

Oracle NetSuite Pricing can vary based on many key factors. Here are some of the biggest factors that influence the cost of implementing NetSuite:

Scope

The breadth of NetSuite capabilities are numerous, many of which come out of the box with the core software package. The number of functional areas you are implementing will affect the price of the implementation. Luxent recommends keeping the scope in phase one small. A narrower scope will allow the company enough time to manage change associated with a new ERP, build user confidence and immediately start realizing return on investment. Having more assured users will make subsequent phases easier and less expensive. Introducing automation in the areas which replace other technology and reduce manual processes are good places to start with NetSuite but come at an additional cost and impact the timeline for go-live.

Business Complexity

The complexity of your business processes and nature of your business can influence implementation costs. For instance, an organization that purely sells services versus an organization that manages lot tracked inventory with FDA compliance requirements have different levels of complexity. Even within inventory-based organizations, the number of products your business manages, whether your business manufactures its own product or purely distribute, and whether your business manages its own inventory versus having 3rd party managed inventory all have varying levels of complexity. The more complexity, the higher the cost for implementation.

Customizations

Tailoring NetSuite to meet specific business needs through customizations can contribute to costs. The more customization required, the higher the implementation expenses. Following LUXENT’s leading practices and approach will help eliminate the need for costly customizations.

Integration Requirements

If your business requires integration of NetSuite with other third-party applications or existing systems within your organization, additional costs may arise. Complex integrations often require more time and resources.

Training and Support

Training your staff on how to use NetSuite effectively is a crucial aspect of implementation. The right approach to training is not always a one size fits all solution for all businesses. The cost of training and ongoing support services should be factored into the overall implementation budget. Partnering with LUXENT can help determine the right training approach that works for your business with the most cost-effective solutions.

Vendor Selection

The choice of implementation partner or vendor can impact costs. Some vendors may charge higher fees based on their experience, expertise, and industry specialization.

Data Migration

Moving existing data into NetSuite can be a time-consuming process, especially if your data requires cleansing or transformation. The complexity of data migration tasks can influence costs.

Working with a vendor who has experience within your industry is important and will not only reduce your implementation costs but also ensure a smoother and more tailored deployment. Industry-specific expertise allows the vendor to understand the unique challenges and requirements of your business, facilitating a more efficient Implementation and more effective use of your resources. Additionally, a knowledgeable vendor can provide valuable insights and best practices, optimizing the configuration of NetSuite to align seamlessly with your business objectives. Beyond cost savings, this collaboration enhances the overall success of the NetSuite implementation, fostering a productive and user-friendly system that can adapt to evolving business needs. It is crucial to establish clear communication and expectations with the chosen vendor, fostering a collaborative partnership that extends beyond the implementation phase, contributing to the long-term success of your NetSuite solution.

Why Purchase from Luxent

Luxent’s goal is to ensure our customers get the best value out of their NetSuite investment. We will guide you through selecting the optimal mix of editions and modules to achieve your goals without paying for licenses and services that do not add value. We invest the time to understand your business to recommend the licenses and services to meet your objectives. Our goal is to build lasting relationships with our customers from contract negotiations through post implementation, so you

NetSuite Pricing FAQ

Most frequent questions and answers

NetSuite ERP is a cost-effective solution for fast growing companies seeking to streamline their business applications on a unified cloud-based platform, minimizing both complexity and vendor management. NetSuite is particularly budget-friendly for midsize to enterprise-level companies. NetSuite can serve as a cost-efficient alternative to other, potentially more expensive and less efficient software solutions. NetSuite’s SuiteSuccess solution is a good option for small businesses with limited initial capital as it provides assistance in the implementation of NetSuite.

Some NetSuite ERP SuiteSuccess packages include a sandbox. NetSuite Sandboxes can also be added to your subscription for 10% of your total modules and user pricing.

Yes, NetSuite ERP is the #1 cloud ERP solution. NetSuite operates geographically distinct data centers across North America, Europe, and Asia-Pacific.

NetSuite ERP licensing is typically based on named users rather than concurrent users. This means that each individual user who needs access to NetSuite requires a separate license. Named user licensing is common in many enterprise software systems.

Yes, NetSuite ERP follows a subscription-based pricing model. Instead of purchasing the software outright, users pay a recurring subscription fee to access and use NetSuite. The subscription-based model offers several advantages, such as predictable costs, automatic access to the latest software updates, and the ability to scale the usage up or down based on business needs. It also eliminates the need for companies to manage on-premises hardware and software installations, as NetSuite is a cloud-based solution.

NetSuite ERP releases two product updates per year that may include new features, enhancements, and fixes. Release preview accounts are available for testing new functionality and compatibility of existing customizations and integrations prior to updates being pushed into production accounts.

NetSuite ERP offers a suite of cloud applications including core financials/ERP, financial management, ecommerce and retail management, commerce marketing automation and professional services automation (PSA), that enables companies to manage many of their core business operations.

Yes, NetSuite ERP offers two options for users who only require limited access to NetSuite – 1) Employee Self-service, and 2) WMS Limited Access.

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