BLOG

Ideas & Insights from LUXENT

Best NetSuite Implementation Partners | Top Oracle NetSuite ERP Consultants

August 14, 2024

Choosing the right Enterprise Resource Planning (ERP) partner is paramount when taking on a new ERP initiative. With many companies adopting NetSuite's cloud-based ERP solutions, selecting the right implementation partner is more important than ever. In this blog, we highlight the Best NetSuite partners for 2024, focusing on their expertise, innovation, and commitment to transforming businesses. Whether you manage a small business or a large enterprise, this guide will help you find the ideal NetSuite partner to streamline operations, enhance productivity, and drive growth.

What is NetSuite and Why is it Important for Your Business?

NetSuite is a cloud-based Enterprise Resource Planning (ERP) platform that integrates core business operations like financial management, customer relationship management (CRM), e-commerce, and inventory into a single system. By unifying these functions, NetSuite simplifies business processes, improves visibility, and enhances decision-making. This integrated approach reduces the complexity of managing multiple systems, enabling companies to operate more efficiently and focus on growth. NetSuite is crucial for businesses because it provides real-time insights into operations.

Additionally, NetSuite is scalable, which means it can grow with your business, accommodating the needs of both small businesses and large enterprises. NetSuite’s cloud-based nature allows businesses to scale operations easily. Companies using cloud ERP solutions are 70% more likely to report improved scalability, enabling them to adapt to market changes and growth opportunities without significant additional investment

NetSuite is also flexible and customizable, allowing businesses to adapt the platform to meet their specific needs. This customization enhances the user experience and maximizes return on investment (ROI) by ensuring that companies only pay for the functionalities they require.

Since NetSuite is cloud-based, it is accessible from anywhere with an internet connection, facilitating remote work and collaboration across different locations. This accessibility is vital in today's digital world, where businesses must be agile and responsive to market changes and customer demands.

Types of Oracle NetSuite Partner Programs

NetSuite provides several partner programs to meet diverse business needs and goals. Here's a breakdown of the main NetSuite partner programs to help businesses choose the right partner and maximize their NetSuite investment:

Solution Provider Program

The Oracle NetSuite Solution Provider Program is an invaluable resource for businesses considering the adoption of NetSuite ERP, offering a comprehensive suite of services and NetSuite licensing to ensure a seamless and optimized implementation. The Solution Provider Program connects businesses with a network of certified partners who specialize in NetSuite solutions. These partners assist in every stage of the ERP lifecycle, from the initial consultation and needs assessment to implementation, customization, training, and ongoing support.

By leveraging the experience and specialized knowledge of Solution Providers, businesses can tailor their NetSuite deployment to meet their unique operational requirements, ensuring that the software delivers maximum value. This partnership model also allows businesses to benefit from best practices and industry-specific insights that Solution Providers bring to the table, enhancing the overall efficiency and effectiveness of the ERP system. Additionally, Solution Providers offer continued support and maintenance services, ensuring that the NetSuite system evolves with the business over time.

Pros:

Comprehensive services: licensing, implementation, and support
Often possess deep industry-specific knowledge
Can provide tailored solutions for your business

Cons:

Potentially higher costs of implementations based upon industry experience
Some Solution Providers may not be authorized to implement certain advanced modules

Alliance Partner Program

NetSuite Alliance Partners and their SuiteSuccess program are pivotal in assisting businesses with the implementation and optimization of NetSuite's cloud-based enterprise resource planning (ERP) software. These Alliance Partners are consulting and IT firms certified by NetSuite to deliver expert services, including implementation, customization, integration, and ongoing support, aimed at helping businesses maximize the benefits of NetSuite solutions.

Alliance Partners play several critical roles. They offer comprehensive implementation services that encompass project planning and management to ensure smooth transitions to NetSuite, configuration and customization to meet specific business needs, and data migration from legacy systems. Their consulting and advisory services focus on business process optimization, leveraging industry-specific expertise to align NetSuite solutions with business requirements, and managing organizational changes associated with new systems. Additionally, they provide integration services to ensure NetSuite works seamlessly with other enterprise systems and develop custom solutions to extend NetSuite's functionality. To ensure continued success, these partners also deliver ongoing support and training, including user training sessions and technical troubleshooting.

Pros:

Capable of handling complex, enterprise-level implementations
Implement NetSuite via SuiteSuccess methodology getting clients live on NetSuite within 100 days
Direct access to NetSuite

Cons:

May not be as flexible as smaller partners when it comes to customizations, integrations, etc.
Since they are aligned with NetSuite's sales team you may end up licensing and implementing aspects of NetSuite that may be different had you worked with a NetSuite Solution Provider

SuiteCloud Developer Network (SDN)
This program targets developers and ISVs (Independent Software Vendors) specializing in developing NetSuite extensions. SDN partners use NetSuite’s SuiteCloud tools to build innovative solutions, expanding NetSuite’s capabilities. They develop custom applications for specific industry needs, system integrations, and new functionalities, offering a customized NetSuite experience.

SuiteCommerce Partner Program
This program is for partners who specialize in eCommerce solutions. SuiteCommerce partners assist with implementing and optimizing NetSuite’s SuiteCommerce platform. They provide expertise in designing and managing online stores, handling everything from front-end design to back-end integration, ensuring a seamless eCommerce experience that supports business growth.

Business Process Outsourcing (BPO) Program
BPO partners offer outsourced business services like accounting, payroll, and HR using NetSuite’s platform to streamline operations and improve efficiency. These partners allow businesses to focus on core activities while leveraging the partner's expertise and technology.

Selecting the appropriate NetSuite partner depends on your business needs, objectives, and the level of support required. Whether you need comprehensive implementation services, NetSuite licensing help, or custom application development, there is a NetSuite partner program designed to meet those needs.

The Importance of Choosing a NetSuite Implementation Partner

Choosing the right NetSuite implementation partner is a critical decision that can significantly impact the success of your ERP deployment. When evaluating potential partners, it's essential to consider their expertise and proven track record. Look for organizations with a substantial portfolio of successful NetSuite ERP implementations and a demonstrated ability to overcome diverse challenges. These experienced partners possess an in-depth understanding of NetSuite's capabilities and limitations, allowing them to proactively anticipate and mitigate potential issues throughout the implementation process.

Industry-specific knowledge is another crucial factor to consider. Partners with expertise in your sector can offer valuable insights into best practices and regulatory requirements. They can provide tailored solutions that align with industry standards, which is particularly beneficial for businesses operating in highly regulated sectors such as healthcare, finance, or manufacturing.

Given that every business has unique operational needs, your ideal partner should excel in customization and integration. They should be capable of developing customized solutions that align with your specific business processes, including the creation of bespoke modules, workflows, and reports to enhance efficiency. Moreover, they should have the skills to seamlessly integrate NetSuite with your existing software ecosystem, including CRM, e-commerce platforms, and other critical applications, ensuring a unified and efficient operational environment.

Implementation success extends beyond the initial deployment, so it's crucial to seek partners that provide comprehensive support and training. Look for those offering thorough training programs to empower your team in effectively utilizing the new system. Ongoing support services, including helpdesk access and regular system maintenance, are also vital. The right partner will provide resources and documentation to facilitate smooth adoption and continuous learning, ensuring your team can maximize the benefits of your NetSuite investment.

A truly valuable partner acts as a strategic advisor, offering guidance that aligns the NetSuite implementation with your long-term business objectives. They should provide insights on leveraging the system to drive growth and enhance decision-making. Look for partners who emphasize comprehensive "Phase Zero" planning, which involves assessing current processes and developing a robust project roadmap before implementation begins. This proactive approach can significantly reduce risks and ensure a successful outcome.

Finally, consider partners with deep industry knowledge. They can provide solutions tailored to your sector's unique challenges and opportunities, implementing industry best practices to give you a competitive edge. Such partners are also adept at ensuring compliance with sector-specific regulations and standards, thereby mitigating legal and operational risks.

How Much Does NetSuite Implementation Typically Cost?

NetSuite implementation costs can vary significantly, typically ranging from $25,000 to over $100,000, with some complex implementations reaching $250,000 or more. This wide range reflects the diverse needs and complexities of different businesses. Understanding the factors that influence these costs is crucial for effective planning and budgeting.

Key Factors Influencing Implementation Costs:

Company Size: Larger organizations often face higher costs due to:
- More complex needs and processes
- Multiple locations
- Higher number of employees
- Greater revenue volumes requiring more sophisticated financial management
Module Selection: The choice and number of NetSuite modules significantly impact costs. Common modules include:
- Advanced Financials: Enhances financial management with more detailed tracking and reporting.
- Advanced Inventory: Offers sophisticated inventory management features such as demand planning and distribution requirements planning.
- Advanced Revenue Management: Automates revenue recognition to ensure compliance with accounting standards.
- OneWorld: Manages multi-subsidiary, multi-currency, and multi-language operations.
- Demand Planning: For forecasting demand and optimizing inventory levels.
- Advanced Project Management: Provides comprehensive tools for managing complex projects.
- Advanced Procurement: Streamlines and enhances procurement processes.
- SuiteAnalytics: Delivers advanced analytical and reporting capabilities.
- SuiteBilling: Manages complex billing processes and subscription models.
- Fixed Assets Management: Tracks and manages fixed assets throughout their lifecycle.
- Manufacturing WIP and Routing: Improves manufacturing efficiency with work-in-progress and routing controls.
- Work Orders & Assemblies: Manages the production process from work orders to assemblies.
Each additional module requires setup, configuration, and integration
Customizations and Integrations: Tailoring NetSuite to specific business processes often increases costs but is crucial for system effectiveness. This may involve:
- Custom script development
- Workflow modifications
- Integration with existing systems

Training and Support Considerations

Effective training is essential for maximizing your NetSuite investment. Budget considerations should include:

Initial training costs: Approximately $4,000 for administrator training in the first year
Additional user training expenses
Ongoing training for new features and refresher courses

The discovery and research phase is a critical component of implementation, typically costing between $7,500 and $37,500. This phase involves:

Analyzing current business processes
Defining system requirements
Developing a tailored implementation strategy

Consulting fees during this phase usually range from $150 to $250 per hour.

Post-Implementation Costs

After the initial implementation, businesses should be prepared for ongoing expenses:

Monthly subscription fees:
- Vary based on number of users and modules
- Typically range from $2,000 to $3,000 per month for small enterprises
Additional costs may include:
- Ongoing technical support
- System updates and maintenance
- Continued user training and education

While the initial investment in NetSuite implementation may seem substantial, it's important to consider the long-term benefits. A well-executed implementation can lead to improved efficiency, better decision-making capabilities, and streamlined business processes.

As you consider implementing NetSuite, carefully assess your business needs and consult with experienced partners. Develop a comprehensive budget that aligns with your organizational goals and resources, keeping in mind both immediate implementation costs and long-term operational expenses. This strategic approach will help ensure that your NetSuite investment delivers maximum value to your business over time.

How Can You Ensure a Smooth NetSuite Implementation Process?

Ensuring a Smooth NetSuite Implementation Process

A successful NetSuite implementation requires careful planning, the right partnerships, and a strategic approach. By following key strategies, businesses can significantly increase the likelihood of a smooth implementation process, leading to enhanced operational efficiency and business growth.

Start with a Detailed Plan

Beginning with a comprehensive project plan is crucial for a successful implementation. This plan should define the scope, objectives, and timeline of the project, outline required resources, and serve as a roadmap to keep all parties aligned and focused on end goals. Consider adopting a phased approach to implementation, focusing initially on critical functionalities essential for day-to-day operations before gradually expanding to additional features. This strategy allows for a more manageable implementation process and helps address issues in a controlled environment before scaling up.

Choose the Right Implementation Partner

Selecting an experienced implementation team is vital. Look for a partner that has a proven track record of successful NetSuite implementations, employs certified consultants with deep industry knowledge, and can provide tailored solutions specific to your business needs. The best Oracle NetSuite partner will be instrumental in navigating the complexities of the implementation process and ensuring your NetSuite solution aligns with your business objectives.

Customize and Integrate Thoughtfully

Customization and integration are often necessary to align NetSuite with your unique business processes. Work closely with your implementation partner to identify which processes require customization and to effectively integrate these customizations. Plan for seamless integration with existing systems to ensure data consistency and operational efficiency. Remember that while customization can enhance functionality, it may also increase complexity and cost. Strike a balance between customization and utilizing NetSuite's out-of-the-box features to optimize your implementation.

Data Migration and Management

Developing a solid data migration plan is crucial for a successful implementation. Decide which data to migrate from existing systems, ensuring it's cleansed and formatted correctly for NetSuite. This process requires careful planning and execution to maintain data integrity and consistency throughout the migration. A well-executed data migration lays the foundation for accurate reporting and informed decision-making in your new system.

Train and Prepare Your Team

Comprehensive training and change management are essential for user adoption. Provide thorough, ongoing training for all users and communicate the benefits and challenges of the new system. Establish a change management plan to ease the transition, considering the designation of "super users" who can provide ongoing support and guidance to their colleagues. Remember that implementation is not just a technical process but a transformational journey for your entire organization.

Monitor and Adapt

After implementation, continuous monitoring and improvement are key to long-term success. Regularly assess system performance, gather user feedback, and be prepared to make adjustments as necessary to ensure the system continues to meet business needs. This ongoing process of refinement will help you maximize the value of your NetSuite investment over time.

By following these strategies and maintaining open communication throughout the process, businesses can navigate the complexities of NetSuite implementation more effectively. With the right approach, NetSuite can become a powerful tool for driving your business forward, enhancing efficiency, and supporting sustainable growth.

How to Find the Best NetSuite Implementation Partner for Your ERP Project

Selecting the right NetSuite implementation partner is crucial for the success of your ERP project. To make an informed decision, consider the following key factors:

Understand Your Business Requirements

Before selecting a partner, thoroughly assess your current business processes and identify areas that need improvement. This self-awareness will help you find a partner who can tailor the NetSuite solution to meet your specific needs. Understanding your unique requirements is the first step in ensuring a successful implementation.

Evaluate Partner Expertise

Look for partners with certified NetSuite professionals. Certifications indicate a partner's expertise and commitment to staying updated with NetSuite functionalities. Consider their experience in implementing NetSuite projects, particularly in your industry. A partner with relevant industry experience will understand your unique challenges and have experience with typical industry integrations, allowing them to better tailor the NetSuite solution to your needs.

Assess Client Feedback and Support Capabilities

Request reviews and case studies from previous clients to gain insights into a partner's approach and the success of their past implementations. Positive feedback from similar businesses can be a strong indicator of a partner's reliability and effectiveness. Additionally, ensure the partner offers comprehensive post-implementation support, including training, updates, and maintenance. This ongoing relationship is crucial for the long-term success of your NetSuite solution.

Evaluate Customization and Integration Capabilities

Determine if the partner can customize NetSuite to fit your unique business processes. This includes making necessary changes to ensure the system aligns with your operations. Check if the partner has the expertise to integrate NetSuite with other software and systems you use. Seamless integration is vital for maintaining data consistency and operational efficiency across your entire technology stack.

Consider Project Timeline and Costs

Discuss the expected timeline for the implementation and ensure it aligns with your business schedule. Clarify the costs involved, including any potential hidden fees, to ensure the project stays within budget. A transparent discussion about timelines and costs will help set realistic expectations and prevent surprises during the implementation process.

By carefully considering these factors, you can select a NetSuite implementation partner who not only meets your technical requirements but also aligns with your business goals. The right partner will have the expertise, experience, and commitment to ensure a successful ERP deployment, setting your business up for long-term success with NetSuite.

Remember, choosing an implementation partner is not just about technical capabilities; it's about finding a team that understands your business vision and can work collaboratively with you to achieve your goals. Take the time to thoroughly evaluate potential partners, as this decision will significantly impact the success of your NetSuite implementation and, ultimately, your business operations.

Top NetSuite Implementation Partners by Country

To assist you further, here’s an organized list of NetSuite consulting partners, grouped by country:

NetSuite Partners in Canada:

ERP Guru - QC | 877-664-1023
Big Bang ERP - QC | 844-361-4408
Yantra -ON | +1 647-358-8038
ERP Buddies Inc -ON | +1 (905) 367-6442
ERP Success Partners - QC |
67 Solutions Inc - ON | 647-631-2528

NetSuite Partners in Australia:

Annexa - Melbourne | +61 1300 994 550
JCurve Solutions - Sydney | +61 290377200
Klugo - Melbourne | 1300 766 011
Fronde - Sydney | +61 2 9465 9800

NetSuite Partners in India:

Inspirria Cloudtech - Pune | +91 20 6729 5300
Prateek Technosoft - Chennai | +91 44 4206 0473

NetSuite Partners in Singapore/Malaysia:

In2Clouds - Singapore | +65 3159 1121
Capgemini - Singapore | +65 6224 6620
Threadgold Consulting - Singapore | +65 3105 1352

NetSuite Partners in New Zealand:

Fusion5 - Christchurch | +64 3 366 5864

NetSuite Partners in South Africa:

BlueBridge One - Johannesburg | +27 (0) 11 998 8700

NetSuite Partners in United Arab Emirates:

Azdan - Dubai | +971 567159627
KPI - Dubai | +971 4 455 10 10

NetSuite Partners in Saudi Arabia:

ADTCs - Riyadh | +966 11 233 0005
Trust Angle - Riyadh | +966 92 003 3605
Sahabyah - Khobar | +966 13 895 5000

Conclusion

Choosing the right NetSuite implementation partner is essential to maximizing your ERP system's potential. The ideal partners provide deep expertise, customized solutions, effective project management, thorough training, and continuous support. Selecting a top NetSuite partner can streamline your operations, boost productivity, and drive long-term growth. Trust the team at Luxent to support you throughout your NetSuite ERP evaluation and initiative, ensuring a seamless and efficient ERP solution for your business.

Learn How NetSuite Can Streamline your Business

Free Netsuite Trial