NetSuite Customer Relationship Management
NetSuite CRM
NetSuite Customer Relationship Management helps you build and retain profitable, ongoing relationships with your customers. From driving sales success to ensuring outstanding customer service and support, NetSuite CRM helps you centralize the activities, purchases, and interactions you have with customers, prospects, partners, and more to ensure you never miss an opportunity. Whether you’re adding a new purchase to a customer account, troubleshooting a fulfillment request, or managing relationships with vendors, an accessible, reliable CRM is key to your business’s growth.

Single View
of the Customer
Mobile, On the Go Management
Case
Management
Real-Time
INformation Flow
Marketing
Automation
Reporting &
Analytics
NetSuite CRM Benefits

- Everything’s in one place: Get a single view of all history, interactions, and opportunities
- Sales has everything at its fingertips to engage meaningfully and get deals closed
- Service has everything it needs to understand a customer’s history, products, and get help supplied efficiently
- Real-time data, securely available from any device, increases customer interaction satisfaction and helps you maintain and retain ongoing relationships
- Marketing activities can be automated, streamlined, and tracked in a single customer view